OUR CULTURE

Investing in our culture and core values

Diverse perspectives at our core

We actively seek diversity in points of view, experiences and people, investing in a way that is diverse by design. We also know that nurturing a culture of belonging that invites and celebrates difference contributes to better outcomes and a community of associates working together in service of our mission. We live all our core values every day at Capital: Integrity, Client Focus, Diverse Perspectives, Long Term and Community.

Cristina Santos, Senior Vice President, Head of Culture and Core Values, talks about the energy, innovation and “music” of Capital's culture.

Our beliefs

We have a deeply principled approach to nurturing our culture and core values centered around a foundational set of beliefs: 

  • Diverse teams generate diverse perspectives. 
  • Every associate deserves the opportunity to flourish. 
  • A strong sense of belonging empowers us all to be our best.

Diverse teams

We want to best reflect the global talent pool, within teams, at all levels. Fair and consistent hiring and promotion processes help us find and welcome in exceptional talent.

Opportunity

All associates deserve the chance to grow and build a rewarding career at Capital. We invest in associates through upskilling, coaching and mentoring, and personalized development plans and goals.

Belonging

Every associate around the world should feel seen, heard and valued so they can thrive. Strong onboarding, supporting our Capital Communities and listening at moments that matter are a few ways we prioritize inclusion.

Our progress over time

2021: 33.7% 

2022: 34.7% 

2023: 35.0% 

2025 Aspiration: 40%

Women among leaders, global

Black/African American among leaders in the U.S.

2025 Aspiration: 7%

2021: 4.6%

2022: 4.8%

2023: 5.0%

Black/African American associates in the U.S.

2025 Aspiration: 10%

2021: 9.4%

2022: 10.4%

2023: 10.3%

Underrepresented minorities* among leaders in the U.S.

2025 Aspiration: 15%

2021: 12.1%

2022: 13.4%

2023: 13.4%

Data as of 12/31/2023.
*Underrepresented minority defined as Black/African American, Hispanic/Latinx, Native American, Alaskan or Hawaiian/Pacific Islander, Multiracial, or none of the above.

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    Core values

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