Contact Us
-
-
Marketing support
Connect with marketing support
Advisor marketing
(800) 421-9900 — option 2
- General marketing materials (literature, prospectuses, reports)
- Advisor online resources (planning tools, events, client conversations)
- Fund information
- IRA, SEP, SIMPLE IRA and other small-business retirement solutions
Advisor marketing resources are available 8:00 a.m. to 7:00 p.m. ET, Monday through Friday.
Self-service resources
Use our online resources anytime.
Account Resource Center
Get guidance on procedures and selecting forms to help set up or service accounts.
Forms & Literature
Search for, download or order literature and forms.
Mailing addresses
Find the mailing address for your region of the country.
-
Help with client accounts or log in to website
Help with client accounts
American Funds Service Company®
(800) 421-0180 — option 1
Help is available 8:00 a.m. to 7:00 p.m. ET, Monday through Friday.
Self-service resources
Use our online resources anytime.
Account Resource Center
Get guidance on procedures and selecting forms to help set up or service accounts.
Forms & Literature
Search for, download or order literature and forms.
Profile updates
Request an update to your name, address or broker-dealer information.
Not sure what form you need or how to get something done for your client?
The Account Resource Center makes it easy to find forms, how-to guides and more.
Not sure what form you need or how to get something done for your client?
The Account Resource Center makes it easy to find forms, how-to guides and more.
-
Send documents
Submit documents
Online
Don't wait for mail delivery. Log in to your account to upload forms securely to American Funds.
By fax
Fax your account forms and documents to a service center.
(888) 421-4351
By mail
Mail your account forms and documents to the service center near you.
Save time with account activity email notifications
When you sign up for personalized email alerts, you can choose to receive a daily or weekly summary of activity in your clients’ accounts.
-
Mailing addresses
Mailing addresses
Mail your account forms and documents to the service center near you.
If you reside outside the United States, please send mail to the Indiana service center.
For residents of:
AK, AZ, CA, CO, HI, IA, ID, IL, IN, KY, MI, MN, MT, ND, NE, NV, OH, OR, SD, UT, WA, WI, WY and all locations outside the United States.
AMERICAN FUNDS SERVICE COMPANY®
P.O. Box 6007
Indianapolis, IN 46206-6007
CAPITAL BANK AND TRUST COMPANY℠
P.O. Box 6164
Indianapolis, IN 46206-6164
COLLEGEAMERICA® / ABLEAMERICA℠
P.O. Box 6273
Indianapolis, IN 46206-6273
OVERNIGHT MAIL ADDRESS
12711 N. Meridian Street
Carmel, IN 46032-9181
For residents of:
AL, AR, CT, DC, DE, FL, GA, KS, LA, MA, MD, ME, MO, MS, NC, NH, NJ, NM, NY, OK, PA, RI, SC, TN, TX, VA, VT and WV.
AMERICAN FUNDS SERVICE COMPANY
P.O. Box 2280
Norfolk, VA 23501-2280
CAPITAL BANK AND TRUST COMPANY
P.O. Box 2560
Norfolk, VA 23501-2560COLLEGEAMERICA® / ABLEAMERICA℠
P.O. Box 2713
Norfolk, VA 23501-2713OVERNIGHT MAIL ADDRESS
5300 Robin Hood Rd.
Norfolk, VA 23513-2430
-